Accessibility At The Shubert Theatre

Citi Performing Arts Center^SM continuously strives to make the arts accessible to all. Careful attention has been and continues to be given to ensure that all program areas of our Theatres are accessible.

Door entrances, restrooms and performance polices have been modified for greater accessibility and alternate format programs, assistive listening devices and American Sign Language interpreted and audio described performances are available.

Citi Performing Arts Center Mission Statement On Accessibility:
Citi Performing Arts Center places the highest priority on the comfort and safety of its patrons. To this end, The Citi Performing ArtsCenter recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990 and subsequent modifications.

Citi Performing Arts Center makes every effort to accommodate patrons with disabilities and communication disorders in compliance with both ADA and Commonwealth guidelines.

The Shubert Theatre - Access for Patrons

• The Shubert Theatre is equipped with a barrier free entrance and drop-off area. The House Staff is at the service of patrons with disabilities and communication disorders. The Shubert Theatre offers accessible and companion seating in a variety of prices and locations throughout the Theatre. Tickets may be purchased by calling 800-447-7400 or at the Citi Performing Arts Center Box Office in person, Tuesday - Saturday 12 Noon to 6 PM (The Box Office will also be open at the advertised time for all pre-sales and show on-sales.). Please inform the ticket seller you would like to purchase accessible seats.

• An accessible bathroom is located just off the Main Lobby.

• The Shubert Theatre Box Office has an accessible ticket window.

• An accessible telephone is located in the Box Office Lobby.

• A TTY payphone is located in the Box Office Lobby.

• The Shubert Theatre is equipped with an FM listening device. Headsets are available free of charge and are subject to availability. A proper form of identification will be needed to secure use and will be returned upon receipt of headset return. Headsets can be obtained at the Head Usher’s desk

• Large type programs are available at the Head Usher's desk.

• Accessible drinking fountains are located thoughout the Theatre.

• Each season, American Sign Language interpreted and audio described performances of selected shows are offered at The Shubert Theatre

For general information and other inquiries, please call 617-482-9393 (voice) or 617-482-5757 (TTY). For purchasing tickets, please visit our Box Office, open Tuesday - Saturday 12 Noon to 6 PM, or by calling 800-447-7400 (voice) or 888-889-8587 (tty).