Best Practices

Since 2009, Citi Performing Arts Center has been cited as a best practice institution for featuring award-winning programs onstage and off, aligning itself with strategic partners, and sharing its successes and challenges through conference presentations and discussion panels:

View Awards and Recognition, Knowledge-Sharing, and Media Citations.

Awards and Recognition

Citi Performing Arts Center’s programs and strategic partners have been recognized by:

Palladium Balanced Scorecard Hall of Fame for Executing Strategy, Citi Performing Arts Center – 2011 Friends of Boston Chinatown Neighborhood Center Award - 2012
WebAwards’ Non-Profit Standard of Excellence, - 2011 Arts Learning’s Outstanding Corporate Support of the Arts Award, Target Arts Program - 2011
Arts Learning’s Outstanding Arts Collaborative Award, SpectrumBoston - 2010
Finalist for The Ad Club’s Rosoff Award for Marketing to a Diverse Audience, SpectrumBoston Boston Business Journal’s Corporate Citizen Award for Arts Partner of the Year, Citibank – 2010
President's Committee on the Arts and Humanities’ Coming Up Taller Award, Express Yourself (Citi Performing Arts Center partner) - 2009’s A-List Awards’ Best Performing Arts Center, Citi Performing Arts Center - 2010, 2011, 2013
Improper Bostonian’s Boston's Best Venue, Citi Wang Theatre - 2011 Billboard Magazine’s #7 Top Gross Billing Venue <5,000 Seats, Citi Wang Theatre - 2011 Audience Award’s Favorite New Broadway Musical, Favorite Featured Actor, Favorite Breakthrough Performance, and Favorite Featured Actor, The Addams Family (Citi Performing Arts Center co-producer) – 2010 Independent Reviewers of New England’s Best Visiting Production and Best Supporting Actress in a Musical, The Color Purple (Citi Performing Arts Center presenter) – 2009
50 on Fire Finalist (Citi Performing Arts Center presenter) – 2013 Winner of The Ad Club’s Rosoff Award for Nonprofit Initiative – 2014
Improper Bostonian's Boston’s Best Wedding Reception Venue, Citi Wang Theatre – 2014


Citi Performing Arts Center’s staff and board have been presenters and panelists at the following:

  • Arizona State University's Jonathan Levy Child Drama Symposium, 2009
  • Ascendant Strategy Management Balanced Scorecard Conferences, 2009, 2012
  • Association of Fundraising Professionals, 2010
  • Boston Arts Academy Panels, 2009-2011
  • Boston Arts Academy Summer Institute for Teachers, 2010
  • Boston Centers for Youth and Families Academy, 2010, 2011
  • Boston Public Schools Arts Expansion Initiative Partnership Work Group, 2011
  • Boston University Arts Administration Program, 2010, 2011
  • Bridgespan’s Chief Operating Officer Conference, 2009
  • Dartmouth/Tuck School of Business, 2009, 2010
  • JFK School/Harvard University Budgeting and Financial Management Course, 2010
  • Massachusetts Nonprofit Network Conference, 2010
  • National American Alliance for Theatre and Education and Association for Theatre in Higher Education joint conference, 2009
  • National Endowment for the Arts Access to Artistic Excellence Panel, 2009
  • OperaAmerica National Conference, 2010
  • Performing Arts Center Consortium Biannual Meeting, 2009
  • Tuck Case Study July 2012, “Citi Performing Arts Center & the Balanced Scorecard”
  • Up You Mighty Race Company Teaching Artist Training, 2010
  • Weston Golf Club Forum, 2011
  • Youth Worker's Intensive, 2010-11

Media Citations

Guidestar and Bridgespan featured article and case study, "Extreme Board Makeover,” Citi Performing Arts Center - 2011
Bridgespan featured article, "The Case for a Generalist: A Nonprofits's MVP,” Citi Performing Arts Center - 2012
Bridgespan featured article, "Insider Tips to Nonprofit Interviewing Success,” Citi Performing Arts Center - 2012
Bridgespan featured article, "Board Matchmaking,” Citi Performing Arts Center - 2013
Bridgespan featured article, "Evaluations for All: Even the CEO Deserves a Report Card,” Citi Performing Arts Center - 2013

American Alliance for Theatre & Education's Incite Insight Magazine, “Boston Teens Take Theatre to the Streets,” November 2011 Boston Globe, “Music class lifts teen from life of silence,” October 26, 2011
Association of Performing Arts Presenters’ Inside Arts Magazine, “Citi Planning,” January 2012

Boston Business Journal, “Nonprofit boards and the diversity challenge,” May 2013

Citi Performing Arts Center’s innovative business model and its commitment to partnership in the community led to a recent organizational turnaround. Click to hear more.

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